SETUP AND INFLATION
STEP 1: Get started by registering your board with the manufacturer by visiting registermyboard.com.
IMPORTANT: Your board comes with a clear dry pouch to store valuables while on the water. The manufacturer will not be held liable for valuables that are lost or damaged while using this item for any reason whatsoever.
STEP 2: Open the box and unroll the board.
STEP 3: To inflate, unscrew the valve cap from the valve, located on the side of the board. The valve has two positions. The valve must be in inflation position to inflate, meaning that air can only move through the valve in one direction, into the board.
When the valve stem is in inflation position, the valve stem will stick up a little higher than in the deflate / two-way position. Push down on the valve stem once to switch between positions.
STEP 4: Connect one end of the pump hose to the pump and the other to the board, making sure both connections are secure.
STEP 5: Using the yellow lever at the top of the pump cylinder, switch the pump from (1) single action, high-pressure inflation to (2) dual-action, high-volume inflation to quickly get the board full of air during both the downward push and upward pull of the handle.
STEP 6: Once the board has taken shape and you begin to feel resistance from the pump, switch the lever to (1) single action and continue to pump until the gauge reaches 3-5 PSI (.2-.34 BAR) on the platform and the backrest to 1 PSI (.07 BAR)
NOTE: The needle on the pressure gauge will not register a pressure until after the board begins to take shape.
STEP 7: Once the backrest and platform are inflated, use the included hook and loop straps to connect the two pieces to the d rings.
DEFLATION AND PACKING
STEP 1: Rinse off any sand or debris before storing the board.
STEP 2: Unscrew the valve cap and push the center of the valve stem to switch the valve back to two-way air flow. Air will now come out of the board rapidly.
With the valve in the deflation position, roll the board from nose to tail, forcing the air out of the board. Be sure to roll the board with the traction pad on the inside. Replace the valve cap once the rolling is complete and turn clockwise to tighten.
FAQ – INFLATION / DEFLATION
Q: How does the valve work?
A: The valve has two positions. The first is two-way which is for deflation only. The second is one-way which is for inflation only. To switch between positions, push the center of the valve stem down once. To switch again, push the center of the valve stem once more.
Q: I just pumped my board and removed the hose, but now air is flowing out of my board. What do I do?
A: Push the center of the valve stem once to switch the valve from two-way to one-way position. This makes it so that the air goes in and stays in. Once the valve is in the one-way position, you will need to repeat pumping to achieve target pressure.
FAQ – PUMP
Q: When I pump up the board the hose leaks. What should I do?
A: Check the threaded connection of the pump hose where the hose connects to the pump handle. Make sure the connection is screwed on properly and is not cross threaded. Inspect for any holes in the pump hose. If holes or cracks are found, contact our customer service.
FAQ – REPAIR & MAINTENANCE
Q: What items are in the repair kit and how do I use them?
A: The enclosed repair kit contains a wrench and PVC material. The wrench can be used to tighten and / or replace the valve. Should your board develop a tear, we have included a piece of matching PVC material. For small tears (less than 5.1 cm / 2 in) you can use PVC adhesive glue to affix the PVC material over the tear. For larger tears, you should get assistance from a local marine repair shop.
A detailed protocol for repairing small tears can be found in the repair kit. Please note, glue is not included in the repair kit due to the relatively short shelf life of this type of adhesive.
Q: When done using the board, what should be done for both short-term and long-term storage?
A: After each use, inspect the board, in particular the valve area, and make sure that it is clean and free of any debris. The board should be stored in an area away from direct sunlight. Remember to check the pressure before using. It is recommended for extended storage (several months) that you deflate the board and store the board in the included bag.
INFLATABLE BOARD PRECAUTIONS
When an inflatable board is inflated to the recommended pressure, prolonged exposure to extreme heat may cause adhesive failure, including at the seams. To prevent issues and ensure the longevity of your board, kindly adhere to these guidelines: Avoid placing your board in direct sunlight and on hot surfaces as much as possible. If keeping your board away from direct sunlight and on a hot surface is unavoidable, lower the pressure in the board. When not in use, store your board deflated in a cool, dry location or shaded area. By following these recommendations, you'll help maintain the quality and performance of your inflatable board for an extended period.
If you experience a seam issue either due to extreme heat or otherwise, reach out to the manufacturer (customerservice@surf9.com) for assistance.
NOTE: If you need to keep your board inflated for prolonged time:
• Store out of the water.
• Store away from direct sunlight and extreme heat.
• Reduce the pressure in the board.
By following these recommendations, you'll help maintain the quality and performance of your inflatable board for an extended period.
WARRANTY INFORMATION
This product is warrantied to be free from defects in materials and workmanship for a period of up to ONE year from purchase. If the product is defective, SURF 9 LLC, at its discretion will issue a new, like new, or similar model product excluding any shipping charges.
Warranty extends to original purchaser only and is nontransferable; sales receipt is required.
AUSTRALIA: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Get started by registering your board with the manufacturer by visiting registermyboard.com.
SURF 9 LLC
24850 Old 41 Road, #10 Bonita Springs, FL 34135
CUSTOMER SERVICE:
1-866-696-9257 | customerservice@surf9.com
9 AM – 5 PM US Eastern time, Monday – Friday